FAQ

Contact Information
Kindly email any requests for information or orders to sales@littlelelia.com.
Since we have headquarters in both Europe and North America we are happy to correspond in German, English, Spanish & French.

Little Lelia GmbH – Germany
Steinbacherstr. 10
D-81675 München

Little Lelia – USA
150 West 28th Street, Suite 1404
New York, NY 10001

Garment Description
All our garments are handmade in Germany (in cooperation with small workshops.) We guarantee ethical, sustainable production with an impeccable finish.
All fabrics are 100 %  pre-washed, hand printed and made in Europe. Nonetheless, kindly note that color and finish may vary due to the nature of bespoke workmanship.

Shipping
We ship worldwide with DHL (Express) insured couriers. When the merchandise is in stock shipping occurs within 7 working days. Since we are a bespoke company and limit production, delivery of made to order items can take up to 4 weeks. Shipping prices can vary with item weight and mailing location. The average charge is 7 Euros ppkg for German deliveries and 14 Euros for international shipping. We are happy to answer any individual queries concerning shipping times and prices. But do note that payment of shipping and customs or duty charges remain the responsibility of the buyer and will not be paid by Little Lelia in part or full.

Payment
All our pricing is in Euros.  We only accept pre –payment money transfer and  PayPal.

Deutsche Bank
Königsallee 45-47
4022 Düsseldorf
Konto 1040161
BLZ 300 70010
IBAN DE 90300700100104016100
BIC/SWIFT DEUTDEDDXXX

RETURN POLICY
Unfortunately we cannot offer refunds or cancel orders once they have been placed. We will be happy to make an exchange within 15 days of order on all unworn merchandise in perfect condition. The buyer must also accept any shipping costs incurred on returned items.

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